Property management software saves you so much time and energy on tasks that would otherwise have to be completed manually. It also saves you from having to dish out a ton of money on hiring a property management company.
Two highly regarded platforms on the market right now are Landlord Studio and Innago.
In this article, we’ll be going over what each platform has to offer. By the end, you’ll hopefully have a better idea about which software you should choose.
Cost
Innago and Landlord Studio are two of the most affordable property management options available. Let’s take a deeper dive into each one’s pricing model.
Landlord Studio has two pricing options: the Go package and the Pro package. If you have three properties or less, then the Go package is for you. It includes most of the basic property management features. The Pro package is for landlord with more than three properties, and it offers some additional, more advanced features.
Innago, on the other hand, is totally free regardless of the number of units you manage or how many features you want to use. Innago makes its money from fees charged to tenants for a few specific services. These include:
- Tenant screening: Applicants must pay $30 for a screening report that includes a credit and criminal check. This becomes $35 when the report also includes an eviction history check.
- Bill payments: When a tenant pays for rent or another bill using ACH, they’re charged an additional $2 fee. When they pay with a card, this becomes a 2.75% fee. As a landlord, you can take on these fees if you wish.
- Renters insurance: Tenants are able to purchase a renters insurance policy directly from the platform. Policies are individually priced.
On Capterra, Landlord Studio received 4.9 stars out of 5 in terms of value for money. Innago received a 5 out of 5 for this metric.
Features
Landlord Studio’s free version doesn’t offer as many features as Innago. In order to perform data exports and advanced reporting, you must purchase Landlord Studio’s Pro package. Furthermore, even with the Pro package, you’re still missing out on crucial features like electronic signatures, renters insurance, and tenant communication tools, all of which you get for free with Innago.
Innago received 4.8 stars out of 5 on Capterra for its features, while Landlord Studio received a 4.6. Innago offers a wider variety of key features than Landlord Studio, and they’re all completely free for landlords to use.
Simplicity
People generally find both of these platforms intuitive and easy to navigate.
Most reviews for Landlord Studio talk about how simple and effective the software is. The same is true with Innago, which has received overwhelming praise for its clean and user-friendly interface. Furthermore, both platforms offer a mobile app, which allows you to easily manage your properties on the go.
Innago received a 4.8 out of 5-star rating for ease of use. Landlord Studio received a 4.7 in this category.
Customer Service
Innago and Landlord Studio both provide phone and email support as part of using their platforms. Furthermore, with Innago, you’re assigned a specific representative whom you can contact during business hours. After hours, you can almost always receive someone on the general support line. If you can’t, someone will return your call or email within a couple of hours.
On top of email and phone support, both platforms offer webinars for new users and provide educational articles on their websites.
Innago and Landlord Studio both scored highly on Capterra for their customer support. Innago received a 4.9-star rating, and Landlord Studio received a 4.8.
Conclusion
In the Innago vs Landlord Studio showdown, there’s not a bad way to go. Both platforms received incredibly high recommendation ratings from reviewers.
With that being said, Innago narrowly edges out Landlord Studio in every category. Innago is more affordable than Landlord Studio with all its features being free to use. It also offers more key features than even Landlord Studio’s paid version, and it has higher-rated customer service and platform simplicity.
